All warranty claims are the original purchase receipt and photos

of the defect. The packaging of the returned goods may

not damaged or otherwise damaged - and the product too

Not. You must pay for the return of the goods and the freight

This must also be arranged by yourself. When the product is on

Progress boards must be returned, the customer bears the costs

for shipping the products (carriage paid and insured). Progress boards

assumes no responsibility for products during shipment of

Customers to our company. The goods are your responsibility

until she reaches our camp. Please make sure you have the

Return safely pack to avoid damage to the products or

Avoid cartons. Shipping costs are not refundable.

Please note that when returning a product very much

important is the order number as well as your name and address

In addition, a detailed description of the problem is required

- if you have a claim. If you send us an e-mail,

please give as much details as you can, including yours

Order number as well as a picture, if with one of the products something is not

Our return address is:

Kaspersky Serwis

ul.Oleska 14-22

45-052 Opole



Customs or import duties

If your country of delivery charges customs or import duties, these will be charged

once the package reaches the destination country. You have to pay these fees

pay. Unfortunately, we have no control over the charges and can

Do not inform about their height. The customs regulations are from

Country by country very different. If you have any questions,

Please contact your local customs office for more information

For orders that are delivered to a country outside the EU, can

the Polish VAT, which was calculated on the order,

be reclaimed. Just contact our customer service

and he will help you.

Customs duties are charged on returns that are unjustified

Claims, not refunded.

If you have questions about the warranty, please contact us via e-mail.

Mail to: